Ask away.
We’ve answered most of it already.
Everything people ask us about Ignite, from which preset suits your store to what happens after you buy.
Choosing a theme
What is Ignite?
Ignite is a premium Shopify theme made by The Benchmark Agency, sold on the Shopify Theme Store under the name Benchmark Themes. It has five presets and more than 50 sections.
What is the best Shopify theme for car parts?
Alpha, the car parts preset of Ignite, with year, make and model search and fitment badges built in. Why Alpha suits car parts.
What is the best Shopify theme for automotive and motorcycle stores?
Alpha. It helps customers find the right part for their vehicle quickly, and it works for cars, trucks, motorbikes, tires, rims, wheels and equipment hire. Why Alpha suits car parts.
What is the best Shopify theme for electronics and tech stores?
The Ignite preset, our flagship look, with product compare, spec tables and mega menus for large tech catalogs. Why Ignite suits electronics.
What is the best Shopify theme for supplements and vitamins?
Peak, which puts ingredients, nutrition information, allergens and dietary icons front and center. Why Peak suits supplements.
What is the best Shopify theme for health, wellness and food stores?
Peak. It suits supplements, vitamins, superfoods, vegan and keto products, fresh food, grocery, snacks, medical and pharmacy stores. It also includes a Nutri-Score block for product pages. Why Peak suits health and wellness.
What is the best Shopify theme for toy stores?
Playtime, the bright, playful toys and games preset of Ignite. Why Playtime suits toy stores.
What is the best Shopify theme for trading cards and collectibles?
Playtime, with pre-orders, countdown timers and flash sale bars for limited drops. Why Playtime suits collectibles.
What is the best Shopify theme for pet stores?
Tails, the pet supplies preset of Ignite, made to handle big catalogs at speed. Why Tails suits pet stores.
What is the best Shopify theme for B2B and wholesale stores?
Ignite is B2B-ready. Its quick order list lets buyers add many variants at once, and there’s a bulk order template too. Quantity pricing is available on Shopify Plus.
What is the best Shopify theme for large catalogs?
Ignite handles large catalogs well. It has mega menus, predictive search, product filtering and sorting, swatch filters, infinite scroll and a quick filter section, so shoppers can narrow things down fast.
Is Ignite good for fashion and clothing stores?
It can be, although there’s no fashion preset. Size charts, color swatches, lookbooks and image hotspots are all built in, so most catalogs work well on it.
Is Ignite good for beginners?
Yes. You start from a finished preset and change it in Shopify’s theme editor, without touching code. Several merchants in our reviews built their first store on it. Start with the Help Center.
Which Shopify theme needs the fewest apps?
That depends on your store, but Ignite was built to reduce them. Product compare, countdown timers, flash sales, free shipping bars, popups, back-in-stock alerts and much more are already in the theme.
The presets
What presets does Ignite have?
Five: Ignite for tech and electronics, Alpha for car parts, Peak for health and wellness, Playtime for toys and games, and Tails for pet supplies.
Are Alpha, Peak, Playtime and Tails separate Shopify themes?
No. They’re presets of Ignite: one theme with five starting points, set up for different kinds of store. Each one has the same 50+ sections and the same features underneath, and you buy Ignite once whichever preset you start from.
Can I use Ignite if my store doesn’t match a preset?
Yes. Pick the preset closest to the look you want, then change its colors, fonts and sections. Presets are a head start, not a limit.
What is the Compatibility Finder?
It’s a header tool that lets customers save up to five vehicles or devices. Products can then show a badge on the product page and product card saying whether they fit. It’s useful for parts, accessories and consumables. Set up the Compatibility finder.
Features
How many sections does Ignite have?
More than 50, including image hotspots, product compare, social video reels, section tabs, stats, quick filters and flexible columns.
Does Ignite have product compare?
Yes. Shoppers can add products from product cards and compare them side by side, in a grid or a table-style layout.
Does Ignite include flash sales and countdown timers?
Yes. Flash sale bars show how much stock has sold, and countdown timers can run on product pages and in sections. Set up flash sales.
Does Ignite have a free shipping bar?
Yes. It shows customers how close they are to free shipping, in the cart drawer and on the cart page.
Does Ignite support pre-orders?
Yes. There’s a pre-order product template and a pre-order badge. Assign the template to a product to make it available to pre-order.
Does Ignite have back-in-stock alerts?
Yes. Customers can leave their details on a sold-out product and ask to hear when it’s back. Add back-in-stock alerts.
Does Ignite have a bulk order or quick order list?
Yes. Quick order lists let buyers add several variants to the cart in one go, which is handy for trade customers.
Does Ignite have product filtering and search?
Yes. It has filtering and sorting on collection pages, swatch filters and predictive search. Set up collection filters.
Does Ignite support multiple languages?
Yes. Storefront text is translated into more than 30 languages, including French, German, Italian and Spanish, and right-to-left languages are supported.
Can I add custom fonts to Ignite?
Not through the theme settings. You can choose from Shopify’s font library, but uploading your own font is a job for a developer. Choose your fonts.
Speed and search
Is Ignite a fast Shopify theme?
Yes. Speed was one of our key priorities, and you don’t have to take our word for it. Run the demo store through Google PageSpeed Insights and see for yourself. Keep your store fast.
Is Ignite good for SEO?
Yes. It has clean code, customizable heading tags and structured data for products, collections, articles and FAQs. No theme can guarantee rankings, but this one won’t hold you back.
Is Ignite optimized for AI search?
Yes. Structured data, clean code and rich product content such as FAQs help AI assistants understand exactly what you sell.
Is Ignite mobile friendly?
Yes. Around 60% of visitors shop on a phone, so we design for phones first. Every section is built to work on small screens.
Pricing and licensing
How much does Ignite cost?
Ignite costs $380 USD, paid once through the Shopify Theme Store.
Is Ignite a one-time payment?
Yes. You pay once for your store’s license. There’s no monthly fee for the theme.
Can I try Ignite before I buy?
Yes. You can try it on your store for free, and you only pay when you’re ready to publish.
Are updates free?
Yes. Updates are included with your license, and you install them from the Online Store section of your Shopify admin. Read the update guide.
Can I use Ignite on more than one store?
No. A license from the Shopify Theme Store is exclusive to the store it was bought for. Under Shopify’s terms, themes without a proper license don’t qualify for support or updates. Read Shopify’s theme terms.
Can I switch to Ignite from another Shopify theme?
Yes. Your products, collections and pages stay in Shopify, so you can set up Ignite alongside your current theme and publish when it’s ready. Theme-specific settings and code changes don’t carry over.
Support
What support do you offer?
Email support from real humans, with no AI bots. We aim to reply within 2 working days. Our hours are 9am – 5pm GMT, Monday to Friday.
Where is The Benchmark Agency based?
We’re based in the UK, in London. On the Shopify Theme Store you’ll find us as Benchmark Themes.
Do you offer phone or video support?
No. Our support is email only, which means there’s a written record and the right person can look properly at your issue.
Do you offer support in other languages?
We don’t, but we’ll try our best. If you can get in touch in English where possible, we’d appreciate it.
Do you write custom code?
No. We help with the theme and its settings, and with bugs in an unmodified copy of it. For custom work, we’d suggest hiring a Shopify developer.
Can you help with app problems?
Please contact the app’s developer first, as they know their code best. We can’t guarantee that every third-party app will work with the theme. Apps often leave code behind in your theme after they’re removed, which can cause problems later, so always back up your theme before installing one.
How do I update Ignite?
Shopify handles this in the Online Store section of your admin. If an update is available, you’ll see a notification below the “Last saved” date of the theme. Your theme settings come across, and so do code changes where possible, although Shopify controls that part. Read the update guide.
Still stuck? The Help Center goes deeper, and real humans are one email away.